· The only way to get the best of an argument is to avoid it.
· Show respect for the other person's opinions. Never say, "You're wrong."
· If you are wrong, admit it quickly and emphatically.
· Begin in a friendly way.
· Get the other person saying "yes, yes" immediately.
· Let the other person do a great deal of the talking.
· Let the other person feel that the idea is his or hers.
· Try honestly to see things from the other person's point of view.
· Be sympathetic with the other person's ideas and desires.
· Appeal to the nobler motives.
· Dramatize your ideas.
· Throw down a challenge.
Contributed by: verygood101 @ yahoo.com
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